We set up and run CRM for real estate agencies, so every lead gets followed up, every listing is tracked, and every agent has clarity on what to do next.
+29% sales increase* 8-14% shorter sales cycle**
*REsimpli research | **Industry benchmarks for CRM adoption in real estate
The Challenges Agencies Face
Juggling 40–150+ active listings
50% of leads never get a second call
One agent has 6 appraisals, another has none
No idea which channels generate buyers
What if every lead got followed up automatically?
Digital Stand configures your CRM to capture every enquiry, assign it instantly, and trigger follow-up sequences so nothing falls through. Vendors get automated updates. Your team gets daily priority lists.
Real Business Impact for Real Estate Agents
Six ways we configure your CRM to cover the full agency workflow
Capture Every Lead from Every Source
Leads arrive via REA, Domain, your website, open home sign-ins, and walk-ins. By the time an agent manually logs them, half are cold and the other half have already called a competitor.
We connect every lead source directly into your CRM. Portal enquiries auto-create contacts and assign to agents based on territory, specialty, or availability. Open home sign-ins sync from iPad apps. Walk-ins get logged via mobile forms. Every lead is captured, assigned, and followed up within minutes.
Automate Vendor Communication
Vendors expect weekly updates on enquiry levels, open home attendance, and buyer feedback. Your agents are too busy to remember, so vendors get inconsistent communication and lose confidence.
We build automated vendor update sequences that fire based on listing activity. After each open home, vendors automatically receive attendance numbers and feedback summaries. Weekly progress reports go out without your team lifting a finger.
Distribute Leads Fairly Across Your Team
One agent is drowning in enquiries while another sits idle. New leads get assigned to whoever answered the phone, not who's best placed to convert them. Top performers get overloaded, junior agents don't get enough opportunities to grow.
We configure smart lead routing based on agent availability, territory, specialty, and current workload. Round-robin distribution ensures fairness. Performance-based rules send hot leads to closers and nurture leads to newer agents.
Track Every Listing from Appraisal to Settlement
You have no central view of where each listing sits — appraisal booked, listing agreement signed, marketing live, under contract, or settled. Agents manage their own pipelines in spreadsheets or their heads.
We build a visual pipeline showing every property across every stage. Principals can see exactly what's active, what's stalled, and where bottlenecks are forming. Automated reminders ensure nothing sits too long without action.
Know Which Marketing Channels Actually Work
You spend thousands on REA premium listings, Domain, Facebook ads, and letterbox drops — but have no idea which channels are generating buyers vs just enquiries that go nowhere.
We configure attribution tracking so every lead is tagged with its original source. See that REA generates 40% of enquiries but only 18% of sales, while your database generates 52% of actual buyers despite being "free."
Give Agents Clarity on What to Do Today
Agents waste time deciding who to call, when to follow up, and which leads are hot. They rely on memory, sticky notes, or informal systems that break down under pressure.
We build automated task lists that tell each agent exactly what to do today — who needs a call, which open home sign-ins need follow-up, which vendors need updates, and which appraisals are due for conversion.
Our Case Studies
Publish Once. Sync Everywhere.
Your Listings and Leads, Perfectly Synced Across Every Portal
Explore All Property Types
See how DigitalStand's HubSpot solutions are tailored for every corner of the property industry.
Track buyer interest from launch to settlement across 12-18 month sales cycles.
Pre-sell off-the-plan with automated updates from deposit through to handover.
Manage design selections, construction milestones, and reduce settlement friction.
Track pre-commitments, automate investor reporting, and manage lease expiries.
Automate lease renewals, track maintenance, and reduce admin by 40+ hours/month.
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